Can a Car Towing Company Help Me in Case of an Accident?


Posted on 11th, Nov 19

The last thing you want after the harrowing experience of a car accident is to deal with a dodgy car tower. On the bright side, for those living in Sydney, you know that Southside Towing is a reliable Sydney Towing Service, provided at budget-friendly rates. But with all the legalities and paperwork that comes with owning a car, can you simply receive help from a Sydney Car Towing company when your car has had an accident?

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Short answer: yes. But there are a few things you should do in the process to make sure that your bad situation becomes worse.

  1. Call Your Car Insurance Provider

Your car insurance company may be able to provide you with a Car Tower with some – or all – of the costs being covered. Even if your insurance doesn’t cover the costs, they’ll still be able to provide you with a Car Towing service that you can trust. After all, it’s in their best interest to only use reliable Sydney Tow Truck services.

  1. Make Sure They’re the Real Deal

Whether or not your Tow Truck is provided by your Car Insurer or you called them up yourself, it’s still important to make sure that they’re the real deal. For example, only Tow Trucks with a “TT” number plate (following a 4-digit number) may take your vehicle from the scene of an accident. A New South Wales Tow Truck Driver will also have an accredited Tow Truck Drivers certificate when they are driving or operating a tow truck. Generally, you’ll receive a text update about how far your Tow Truck is and when it will be approximately arriving.

  1. Make Sure that All Costs are Clearly Explained

Before agreeing to have your accident-car towed, it’s important that you know all the costs that doing so will entail. This includes the towing fee, excess kilometres and extra costs for being after-hours. It’s also important that you receive a copy of the quote or receipt.

  1. Know Your Rights

If for a reason, you don’t feel comfortable using a particular tow truck, you have a right to refuse. For example, if you feel that the Sydney Tow Truck isn’t suitable for your vehicle or that the driver refuses to provide any required documentation, you can refuse to utilize their services. You also have the right to choose where you would like your vehicle towed to.

  1. Empty Your Car of Valuables

It’s important to remove any valuables from your vehicle. It can be easier than you think for someone to steal from your vehicle when it is wrecked or damaged after an accident.

Southside Towing – Your Trusted Sydney Tow Truck Service

Southside Towing Sydney is proud to have the reputation of being Sydney’s trusted Tow Truck service. With an unrivalled level of workmanship which prioritizes your vehicle’s prompt and safe removal, we have gone on to become Sydney’s leading 24/7 Car Towing service.

Contact Southside Towing Sydney today at 0488 869 464

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