Welcome to our FAQ section. We have curated a list of questions that our clients commonly ask us. To help you answer these typical queries, read on below. When you are choosing which towing service is the best, it is important to conduct your research. There are many services like us out there, but remember that we are all not created equal, so be wary of shady companies that can scam you.
Should you find anything remiss in our section, you can give us a call at 0488 869 464 or send us an email at email@example.com, and we will make sure to address your concerns in a timely manner.
Our home base is located in 4A Norman St, Peakhurst NSW 2210.
Since we deal with emergency towing in Sydney, we believe that our clients deserve a quick and urgent response. You can call us any time as our tow truck drivers are on standby to serve you 24/7. We aim to deliver rapid response no matter where you are stuck in Sydney.
We will help you town anything from damaged vehicles due to accidents to broken-down cars. We also have the tools and equipment to tow light and heavy trucks/machinery for your construction needs.
Our commitment is to serve the general public, automobile dealerships, motor vehicle manufacturers, finance agencies, insurance companies, repair centres, mechanical workshops, and more. With our well-maintained trucks and drivers, we can serve any of your needs efficiently. We can also provide multiple towing for your convenience.
In general, the cost starts with a small call out fee that covers a certain number of kilometres. The cost will vary depending on where your vehicle is located, and where it must be towed to. It will also depend on the kind of service you require. Midnight emergency services will have night-differential costs when compared with tilt-tray towing or car breakdown towing in the morning. To help you out, we can provide you with a quotation so you won’t get a surprise when our bill comes.
At our company, we only use the most modern vehicles to ensure your precious belongings are transported safely. Our trucks undergo routine, preventive maintenance so we can serve you best.
Of course! For everyone’s protection, we provide full insurance coverage for everything that we transport.
Due to the Covid we cannot take any passenger while towing. Once this situation is gone, definitely, we permit up to 2 passengers who can sit in the cabin of our tow truck.
Should you have a full comprehensive insurance, then there will be no expenses for you as we will directly bill your insurance company.
We accept Mastercard, Visa, American Express, EFTPOS, and cash.
A resounding no. The price we quote is your final price. There are no hidden charges. We do not levy you with surcharge fees and only ask for the fee that is quoted for the services you availed of.