Choosing The Right Tow Truck Service
With professional services, if there is one habit we all seem to share, is that we usually tend to stick to what we know. Choosing a new service provider in any field can be intimidating/hassling/annoying/painful. In one way or another we have all been there – your regular go-to guy for plumbing, electrical, doctor etc. is no longer available for one reason or another, and now you have to go through the painful process of selection. A tow truck service is no different.
While we cant help you with choosing a new doctor or plumber, what we can definitely do is give you some things to think about in regards to choosing the right tow truck service. A towing service is one of those services where they are not always required often as say a doctor or plumber, but when you find one good one, you are likely to stick with them. Here is a few things to think about.
Are they a 24/7 Towing Service?
With corporate and professional industries aside, whether a towing company is on the road 24 hours, 7 days a week is likely going to be a big factor. Your vehicle doesnt give you a heads up and let you know it plans to break down – it happens, and generally it happens at the worst possible time. Might be a good idea to double check your new towing service is reachable at 1am.
How Big Is Their Fleet?
While most reputable companies tend to have a few tow trucks or tilt trays in their arsenal, there is still a few one man shows running around. This is not necessarily a bad thing, however it could also be a problem if you are in need of a pickup and your go-to guy is already loaded up on another job. If only they had more trucks running around Sydney – a good question to ask.
Are They A Local Service?
While most towing companies won’t have a big issue running around to all areas of Sydney, how convenient it would be if they were a few blocks away. It pays to stay local – for more reasons than one. Not only would it mean you will get a much faster response, it could also get you onto a preferred list of customers with the towing company. They love local tows as well – and this could mean you get preference over others.
Are Their Drivers Well Mannered?
Nobody likes a jerk. The last thing you want to have to deal with is a rude driver when you’ve just been in an accident, or have broken down and need someone to help you out as soon as possible. A little bit of customer service goes a long way, and finding a towing service that provides service with a smile could be the overall deciding factor.
There you have it – there are a few things to consider when choosing a tow truck service in Sydney, which can ultimately save you from choosing a dud. Do your homework, and dial a service who deserves your work!